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TERMS & CONDITIONS

1. Privacy Policy

Introduction

R9 Sustainability Alliance Foundation (“R9,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, or donation platforms.

Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other relevant details.

  • Financial Information: Payment details for donations and event registrations. We do not store credit card information.

  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.

  • Volunteer or Membership Data: Information related to volunteering, event participation, and engagement with our programs.

How We Use Your Information

We use your information for:

  • Processing donations and issuing receipts.

  • Managing volunteer registrations and event participation.

  • Sending updates, newsletters, and reports on our activities.

  • Complying with legal and regulatory requirements.

Data Protection & Security

We implement industry-standard security measures to protect your information. However, while we strive for high security, no method of electronic transmission is 100% secure.

Third-Party Sharing

We do not sell or trade personal data. We may share information with:

  • Payment processors for donation transactions.

  • Partner organizations for project collaborations.

  • Legal authorities when required by law.

Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and improve our website. You can disable cookies in your browser settings.

Your Rights

You have the right to:

  • Request access to your data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at [insert email].

2. Terms & Conditions

 

Introduction

These Terms & Conditions govern your use of our website, services, and interactions with R9 Sustainability Alliance Foundation. By accessing our website or engaging with our programs, you agree to comply with these terms.

Use of Our Website & Services

  • You must use our website and services for lawful purposes only.

  • Unauthorized use, modification, or hacking of our website is strictly prohibited.

  • You may not distribute false or misleading information about R9.

Donations & Contributions

  • All donations are voluntary and non-refundable unless specified under our refund policy.

  • Donors must provide accurate payment and personal details.

Intellectual Property

  • All content, including logos, text, and multimedia, is the intellectual property of R9 unless stated otherwise.

  • You may not copy, distribute, or reproduce our materials without prior written consent.

Limitation of Liability

  • R9 is not liable for any indirect or consequential damages resulting from the use of our website or services.

  • We do not guarantee uninterrupted access to our website or digital platforms.

Termination of Services

We reserve the right to terminate access to our services if a user violates these Terms & Conditions.

3. Refund Policy

Donation Refunds

  • Donations are generally non-refundable.

  • Refunds may be granted in cases of duplicate transactions or incorrect amounts.

  • Refund requests must be submitted within 14 days of the transaction date.

Event Registration Refunds

  • Refunds for event registrations are granted only if the event is canceled by R9.

  • Cancellations by attendees are non-refundable but may be transferable to future events.

Merchandise & Product Refunds

  • If R9 sells merchandise, defective or incorrect items may be returned within 30 days of purchase for an exchange or refund.

  • Items must be in original condition with proof of purchase.

Requesting a Refund

To request a refund, email [insert email] with transaction details and a reason for the request.

Contact Information

For inquiries regarding this policy, please contact us:

📧 Email: r9sustainability@gmail.com 
📍 Address: Hastings Main Road, Christ Church, Bridgetown, Barbados
📞 Phone: (246) 824-0533

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